Step 1
Separation and sharing at once
Client data and stock must be clearly separated. At the same time, the operator needs to prioritise work across clients to use staff and space efficiently.
Guides
Multi-client WMS for multiple warehouse clients
How a multi-client WMS handles separated clients, shared warehouse operations, integrations, permissions and reporting.
In this guide
- 1Separation and sharing at once
- 2Client-specific configuration
- 3Onboarding as a repeatable process
Short answer
A multi-client WMS lets a 3PL run several clients' flows in one warehouse platform. Data, stock, orders, rules and reports are separated by client while staff and space can be coordinated.
- Logical separation by client
- Shared operational planning
- Client-specific rules and integrations
Step 2
Client-specific configuration
Item data, order formats, carrier choices, documents, reports and billing rules can differ. Standardise where possible and document genuine exceptions.
Step 3
Onboarding as a repeatable process
Use a checklist for contract, master data, integration, test orders, opening stock, permissions and approval. This reduces lead time and risk for every new client.
Frequently asked questions
Can clients see only their own data?
A multi-client setup should use roles and client boundaries so access follows the agreed need.
Does every client need its own integration?
Every client needs a defined data flow, but the technology can be a shared standard connection, API or separate sFTP configuration.
Can locations be shared?
It depends on ownership and traceability rules. The system must always establish which client owns the stock.
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Connect ERP, client systems or marketplaces to a WMS through secure, managed sFTP exchange.
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